Return & Refund Policy – NV+ Glow
At NV+ Glow, we prioritize product quality and customer satisfaction. Due to the nature of cosmetic and personal care products, we follow a limited return and refund policy as outlined below.
1. No Returns / No Exchanges / No Replacement
We do not accept returns or exchanges or replacement once an order is placed
This policy applies to all products unless specifically mentioned otherwise
Cosmetic products are non-returnable for hygiene and safety reasons.
2. Refund Eligibility
Refunds are only applicable under the following conditions:
✅ Eligible for Refund
Duplicate payment / double transaction
Product damaged during transit
❌ Not Eligible for Refund
Change of mind
Shade, color, or product variant mismatch
Allergic reactions or personal preferences
Products damaged due to misuse
Orders placed incorrectly by the customer
3. Refund Process
Once your request is verified and approved, refunds will be processed and credited within 7–10 business days
Shipping charges (if any) are non-refundable
4. Cancellation Policy
Orders cannot be cancelled once they are placed
7. Contact Information
For return or refund-related queries, contact:
NV+ Glow (Angel Cosmetics)
📍 554/3442, Rakhial Road, Near Bapunagar Police Station,
Bapunagar, Ahmedabad, Gujarat – 380024